Shipping Policy

Shipping Policy

Last Updated: 03/12/2025

Thank you for shopping with Branded Ninjas.
This Shipping Policy explains how and when your orders will be delivered.

1. Digital Products Delivery

Since Branded Ninjas mainly deals in digital products and creative services, all items are delivered electronically.

Delivery Format

Digital orders may be delivered via:

  • Email
  • Download link
  • Google Drive/Dropbox link
  • Direct message (if applicable)
  • No physical shipment is involved.
  • Delivery Time

Instant digital downloads: Delivered immediately after payment.

Custom digital files: Delivered within the timeline mentioned in the product/service description.

Design/branding services: Timeline varies based on project scope and will be discussed before starting.

If you do not receive your digital file within the expected time, please contact us immediately.

2. Physical Products (If Applicable Later)

If Branded Ninjas introduces physical items in the future (such as printed merchandise, packaging items, or physical invites), shipping terms will include:

  • Domestic shipping timelines
  • International shipping timelines
  • Courier partners
  • Shipping charges
  • Tracking options
  • Delivery delays
  • Damaged/lost parcel handling

If you want, I can prepare this section now as a placeholder.

3. Incorrect Email or Delivery Issues

Branded Ninjas is not responsible if a customer provides:

  • An incorrect email address
  • Wrong contact details
  • An inaccessible download link

If this happens, email us with the correct details, and we will resend the digital product.

4. Download / Access Problems

  • If you face issues accessing your delivered files, we will:
  • Re-send the files
  • Provide an alternative link
  • Help you troubleshoot
  • No additional charges apply for resending digital orders.

5. Delivery Confirmation

Once a digital file or link is delivered to your email/WhatsApp/DM, the order is considered successfully shipped and fulfilled.

6. Contact For Shipping-Related Queries

If you have questions about delivery or haven’t received your order on time, reach out at:

📩 Email: sales@store.brandedninjas.org
🌐 Website: https://store.brandedninjas.org

📞 Phone: +91-8307493785