Terms & Conditions

Last Updated: 3/12/2025

Welcome to Branded Ninjas (“we”, “our”, “us”).
By accessing or purchasing from our store, you (“customer”, “user”, “client”) agree to follow the Terms & Conditions mentioned below. Please read them carefully. If you do not agree, kindly do not use our services.

1. General Information

Branded Ninjas is a digital-first brand offering creative design, marketing assets, digital products, custom branding, and other related services.
These Terms apply to all users of the website, including browsers, clients, vendors, and contributors.

2. Use of the Website

You agree not to misuse our website or engage in any activity that may harm our platform, services, or brand reputation.
We reserve the right to refuse service to anyone for any reason at any time.

3. Product & Service Information

We strive to provide accurate product details, pricing, and descriptions.
However, design-based services may vary depending on client requirements, brand identity, and creative direction.

Digital products, once purchased, cannot be returned or exchanged unless the file is corrupted or not delivered.

4. Order Confirmation

Once you place an order, you will receive a confirmation email/message.
We reserve the right to cancel or refuse any order due to:

Incorrect pricing

Payment issues

Suspicious or fraudulent activity

Unavailability or technical errors

If your order is cancelled, you will be notified immediately.

5. Pricing & Payments

All prices are listed in INR unless mentioned otherwise.
We reserve the right to update or change prices at any time without prior notice.
Payments must be completed before work begins or before digital products are delivered.

6. Refunds & Cancellations

Digital Products:
No refunds after purchase, as these are downloadable items.

Design/Marketing Services:
Refunds are not applicable once work has started.
If you cancel before the project begins, a partial refund (if applicable) may be issued.

Custom work is non-refundable due to time and resources invested.

7. Intellectual Property Rights

All designs, graphics, templates, branding files, and digital products created by Branded Ninjas remain our intellectual property until full payment is made.

Clients are granted usage rights only for the final paid deliverables.

You may not resell, redistribute, modify, or claim our products as your own.

8. Client Responsibilities

Clients must provide:

Accurate details

Clear instructions

Required content/materials

Timely responses for approvals

Delays from the client side may extend project timelines.

9. Limitation of Liability

Branded Ninjas will not be responsible for:

Loss of revenue

Data issues

Misuse of delivered creative assets

Any indirect, special, or consequential damages

Our liability is limited to the amount paid for the order/service.

10. Third-Party Tools & Links

We may use third-party tools or platforms (e.g., payment gateways, file-sharing).
We are not responsible for their policies, security, or performance.

11. Privacy Policy

Your personal data is protected and never shared with any third party without your consent.
(If you need a dedicated Privacy Policy page, I can write that too.)

12. Changes to Terms

We may update these Terms & Conditions at any time.
Changes are effective immediately upon posting on the website.

13. Contact Information

For any queries, issues, or support:

📩 Email: sales@store.brandedninjas.org
🌐 Website: store.brandedninjas.org

📞 Phone: +91-8307493785